Malvern House |  13 Green Lane |  Tuebrook |  Liverpool |  L13 7DT     
t: 0151 259 2535      |       e:    

Insight - Issue 01

Member Services

Important - No access at Malvern House

Dear Colleagues,

We are sure that you are all aware of the ongoing Covid-19 pandemic that is affecting people across the country and beyond. We are in a situation at Merseyside Police Federation, whereby we employ a number of staff who are at the highest risk from this virus and who also have responsibility for family who are categorised by the website as also at the highest risk from this virus. In view of this, we have taken the decision to close the office to all visitors and services provided by Merseyside Police Federation to our members. Our staff are working remotely, but we are still able to carry out our full admin function.

Our phone lines are open between 10am to 4.30pm Monday to Friday, but we have our usual on call facility contactable via the Force Incident Manager. You can also send emails to

Our number is 0151 259 2535.

Our workplace reps are also available, and their details are available via the Federation page on iForce.

Full details of all our Covid 19 updates are available via our website at

Please note that this decision has not been taken lightly and has the backing of the National PFEW, as a necessary step to try to protect our staff.

We understand that this may create issues for members of NWPBF who attend for treatment and counselling. All appointments at Green Lane are cancelled, please direct all queries to NWPBF tel - 01254 244980. All Police Credit Union enquiries to - tel: 0121 700 1220 or email

Our commitment to providing a service to members remains the same. There is still support available from the staff at Green Lane via telephone and email, and also via the workplace representatives.

Look after yourselves and each other


Tony Fairclough
Merseyside Police Federation